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We are a small team and we answer ourselves. The more specific the report, the faster the reply.
Integration questions, billing and account. We answer within one business day.
support@tikgraph.comAPI status
Incidents and planned maintenance. Being built. Write to us in the meantime.
SoonBefore you write
- Include the
correlationIdfrom the response: it is on every error and ties your report to our log. - Say the route, the parameters and roughly when. "It does not work" costs a round trip.
- Never send us your API key. We do not need it, and we will ask you to revoke it.